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May 27, 2019

Prime Minister’s Office condemns Wizz Air over flights fiasco

Wizz Air has been plagued by a succession of incidents over the past few weeks which has shaken customer confidence in the airline.

Wizz Air has been plagued by a succession of incidents over the past few weeks which has shaken customer confidence in the airline and has prompted the Hungarian government to take action.

The Prime Minister’s Office condemned Wizz Air over the weekend for leaving passengers at Frankfurt Airport on Saturday morning.

Wizz Air told passengers at the departure gate that only passengers with tickets in the first 27 rows could board the plane bound for Budapest.

Not enough seats were available because the airline sent a smaller aircraft, leaving about 50 people stranded. The airline replaced its Airbus A321 with an Airbus A320 with fewer seats.

The PMO said the handling of the situation caused by an alleged technical failure by the airline is unacceptable, adding that legal proceedings will be launched.

The latest scandal follows a succession of incidents over the past few weeks where the airline has overbooked flights leaving passengers stranded, sometimes in small airports with no alternative solutions for travel.

A high level official was bumped to standby at Liverpool airport last week when the airline overbooked a flight to Budapest by five seats. Some passengers were outraged when they were told they wouldn’t be able to fly, especially as it’s such a small airport with no other flights to Budapest for several days.

LPL has been hit by a number of overbooked flights in recent weeks, leaving passenger confidence in the airline at an all-time low.

Finally, a number of international press and media representatives were hit with flight problems heading to Budapest last week to cover the European Parliamentary elections this weekend.

Photo credit: zoom.hu